I had a fantastic stay at this hotel. The staff were incredibly friendly and helpful, making me feel welcome throughout my stay. The rooms were superb, and the comfortable bed provided me with a great night's sleep. The hotel's centralised location was perfect, as it was within walking distance of Edinburgh Waverley station and not far from the centre of this city. I was able to easily explore the city's sights without any hassle. The complimentary breakfast had a wide variety of options, catering to every need. I was thoroughly impressed and have already booked my next stay for December.

Nothing, all excellent.

staff very friendly and helpfull breakfast was superb room clean and a good size plenty of room first time using a premier inn and would do it again

This place is conveniently located near the Cameo cinema, which was perfect for our stay in the area for one night.

Ideal location, public parking. We liked our coffee with goodies at Cafe Truva. Camera obscura world of illusions was in close proximity to the hotel.

All was good.

It was a an excellent location for our trip, staff very helpful and friendly, food a good standard, room clean and comfortable, would definately use the Hotel again

We found it warm and comfortable, and thought the standard of meal menus was particularly high. Some very helpful waiting staff in the dining room.

The hotel is conveniently located within walking distance of all the major attractions, such as the castle, shops, and the main Princes Street area. the rooms are spacious and clean, with comfortable beds. the service is satisfactory, with attentive and pleasant staff. the breakfast offers a wide variety of delicious options, and the view from the rooms is pleasant, overlooking the city skyline.

The evening meal menu could be more exciting, as it was found to be a bit bland by some guests.

The hotel is in a good location, easy to reach the city centre.

The room is quite small for Family Room Type. And someone upstair made some step noice again and again.

the location was excellant staff very helpful breakfast was great value for the money

Big thanks to Tam, helpful staff, good breakfast, convenient location for conference centre, quiet rooms facing courtyard.

Nothing for me.

The staff were always friendly and helpful, making an effort to accomodate and make conversation. The food was excellent value for money.

room was quite spacious n the breakfast was really nice, staff really friendly. room card is a good idea for the lifts n stairs

pillows where too soft n the quilt was too heavy. the corridors did not smell pleasent on room levels.

During our Christmas stay, we enjoyed the convenient location of the hotel, with a supermarket nearby, and easy access to main tourist attractions. the room was comfortable and clean, with a good shower.

We found the breakfast options limited and lacking freshness, with food often left under heat lamps. the bed was not very comfortable, leading to some back pain.

The room, breakfast and the location of the hotel were all good. We would definitely stay here again.

Comfortable room.

Hotel would not let us check-in until nearly 3pm stating that 'they had been full the night before'. Although they let others check-in while we were waiting. I thought this was extremely bad customer service since the hotel room should have been available from 2pm as both Booked.net and premier inn's websites both state. The worst part was they didn't offer us anything at all for the inconvenience - even after we had been travelling for 6 hours on the promise of a room at 2pm, so that we could rest. I would stay in a Premier Inn again but almost certainly not this one as other members of our wedding party were also inconvenienced by the hotel.